The latest news from Colorado is the “Arrive Home” app, which allows potential home buyers to connect with the nearest agent when they want to see a home “on demand.” Developers hope soon to expand the service across the U.S.
Does that sound good to you?
It sounds to us like you might get “instant service” in terms of finding someone to open a door any time you have the urge to see a house, but that’s about the only advantage.
That is, unless your goal is simply to look at houses for recreation or for decorating ideas.
If you want to actually purchase a home, you should have an agent – just one agent – who is dedicated to your success. Once you have signed a buyer/broker agreement, which essentially pledges your loyalty to that agent, the agent will be loyal in return, and will go all out to find the home you want.
You’ll give the agent your lists of “must haves,” “Would likes,” and “Don’t wants.” Working from that, he or she will screen the new listings each day and contact you immediately when a likely home appears on the market.
In addition, your buyers’ agent will keep your private information confidential, will help you determine a home’s true market value before you make an offer, and will negotiate on your behalf once you’ve made that offer. Then he or she will work to make sure the steps between offer and closing happen in a smooth and timely manner.
To the “Uber-agent,” you will merely be a customer, not a client. As a “door opener” serving a customer, the agent will not be duty-bound to give you service.
And why should he (or she)? After all, the next time you see an interesting house, you’ll pull up the app and once again contact the nearest agent.
There are numerous reasons why this new program is a poor idea for agents, but it’s also not a great idea for buyers.
Sometimes the latest is not the greatest.